Ruger Contact

How can we help you today? Whatever your question may be, the Ruger Service Department is here to help! There are three easy ways to obtain the information you are seeking, so you can choose what works best for you.

1. FAQ's - These are the answers to the questions we hear most often. Chances are you will find your answer here!
View Frequently Asked Questions

2. Online Support Request - Submit a question or comment and we will return your answer within three working days.
Submit Online Request

3. Contact Us - Call our Service Department if you would prefer to talk to a service representative directly or contact us by mail by sending a letter to our Service Department, and we'll get back to you with a phone call or a letter in return.

Product Service - Newport, NH

Product Service - Prescott, AZ

Service inquires for Shotguns, Revolvers, 22 Charger Pistols
and all Rifles except Police Carbines.

Sturm, Ruger & Co., Inc.
Product Service Department
411 Sunapee Street
Newport, NH 03773

Telephone: 603-865-2442 / Fax: 603-863-6165
(Monday through Friday 8:00am - 5:00pm EST)

Service inquires for Police Carbines and all Pistols
excluding the 22 Charger Pistol.

Sturm, Ruger & Co., Inc.
Product Service Department
200 Ruger Road
Prescott, AZ 86301

Telephone: 928-778-6555 / Fax: 928-778-6633
(Monday through Friday 8:00am - 5:00pm MST)

Ruger Export Firearms Sales - For International Customers Only
411 Sunapee Street Newport, NH 03773 Telephone: 603-865-2424 / Fax: 603-863-9371